Essential Accommodations
Learn how to accommodate common access barriers.
Learning objectives
- Understand digital, disability, and language access.
- Understand essential accommodations for equitable engagement.
Guidance
“I think City government just hasn’t realized [they] have to provide services in different ways, to different communities. [Engagement is] not just this one-size-fits-all model.”
“From a disability accessibility perspective, is [the engagement] in a space that’s ADA accessible? […] Is there ASL interpretation or closed captioning? […] [Make] sure that the people who are participating can show up fully, and […] not have to worry about their needs not being taken care of.”
“It is hard to get folks to engage. They have other things on their mind. […] People also do have a low opinion of government. [And] there are very valid reasons why people can’t participate.”
To download this tool, visit engagement-toolkit.phila.gov/tools
To download this tool, visit engagement-toolkit.phila.gov/tools